Taking on new clients — Zimbabwe & the UK, remote-first
I'm Kuda — a UK-based chartered management accountant with Zimbabwean roots. I fix the machinery behind a business — finance systems, processes, controls — and the shopfront in front of it: a website that makes customers trust you before they've ever met you. World-class standards, priced for SMEs, delivered by someone who knows how business actually gets done in Zimbabwe.
The problem
The numbers nobody quite believes, the process that lives in one person's head, the website that undersells everything you've built — none of that is fixed by working harder. It's fixed by redesigning the systems the business runs on: the ones behind the counter, and the one your customers see first.
Month-end drags on for weeks and the board pack lands after the decision was made.
Critical processes live in one person's head — and in a spreadsheet only they can open.
Customers check you online before they call — and what they find doesn't do you justice.
Quotes, invoices and approvals travel by WhatsApp, memory and goodwill.
You've been quoted for new software or a new website and can't tell if it's the right call.
The front of house is growing, but the back office can't keep up — and it's starting to show.
Services
Engagements are scoped to a fixed outcome, not an open-ended retainer. Most start with a short diagnostic so you know what you're buying before you commit.
Your website is a business system — it's how customers decide whether to trust you. I rebuild it to earn that trust and turn lookers into enquiries.
From "we think we need a new system" to a live one your team actually uses — without the six-figure consultancy bill.
Map what actually happens, cut what doesn't need to, and write it down so the business isn't hostage to one person.
The unglamorous work that keeps auditors, funders and trustees comfortable — and keeps money where it should be.
Reporting that answers the question a decision-maker is actually asking, delivered while the answer still matters.
Head of Finance experience a day or two a month, for organisations that need the judgement but not the salary.
That's normal — it's the most common way people get in touch. A 30-minute call is usually enough for me to tell you what the actual problem is. Free, no obligation.
Website redesigns
When I approach a business about its website, I've usually already rebuilt it — a complete, working redesign you can click through before you spend a cent. You're not evaluating a proposal; you're looking at the finished thing. So far I've built redesigns for businesses in hospitality, accounting and law.
Lodges, hotels and restaurants live or die by first impressions. These builds put the experience front and centre and make the next step obvious.
Clients hand you their finances on trust. A dated website quietly argues against that trust — these builds make the professionalism visible.
People choose lawyers on authority and reassurance. These builds carry the weight of the practice without the stiffness of a 2010 brochure site.
In one of these sectors — or one like them? Get in touch and ask to see the build for your industry. If I've already contacted you, yours may be waiting.
How I work
You'll always know what stage we're at, what it costs, and what you get at the end of it.
I sit with the people doing the work and follow the process end to end. You get a short written findings note — what's costing you time, money and risk, in priority order.
We agree the target state together: the system, the process, who does what and when. Scope, cost and timeline are fixed before anything is built.
I do the work — configuration, migration, documentation, controls — alongside your team rather than in a locked room, so knowledge stays with you.
Training, written procedures and a check-in after the first full cycle. The measure of success is that it still works once I've gone.
Track record
I'm not a consultant who has only read about implementations. I've owned the budget, sat in the board meeting, and been the one accountable when the system went live — in Harare, Johannesburg, Windhoek, Lusaka and London.
Wrote the business case for Microsoft Dynamics 365 Business Central at a UK hospice, then led configuration, data migration from a legacy system, testing and staff training — live in nine weeks with minimal disruption.
Implemented Oracle NetSuite across a research non-profit and its member association, plus a bespoke membership management system and dashboard, with training designed and delivered in-house.
At an international fintech, led the insourcing of multi-country payroll processing — cutting cost and turnaround while tightening compliance across several jurisdictions.
These results were delivered in senior in-house roles across the hospice, charity, fintech and international development sectors. Named references available on request.
About
I'm a chartered management accountant (ACMA, CGMA) based in the UK, currently Head of Finance at a major UK hospice. My career started in Zimbabwe — at the Zimbabwe Revenue Authority, then Rainbow Tourism Group — before fifteen years leading finance and operations across South Africa, Namibia, Zambia and the UK, for everyone from charities to an international fintech.
So I know both worlds. I know the standards a UK board expects, because delivering them is my day job. And I know how business actually gets done in Zimbabwe — the relationships, the constraints, the improvisation — because that's where I learned the trade. Most consultants offer one or the other. The value is in the combination.
I consult independently because SMEs rarely get access to this kind of experience — the big firms price them out, and vendors sell licences rather than solutions. And I build websites as part of the practice for a simple reason: your digital presence is a business system like any other, and it's usually the one in worst repair. I work with a small number of clients at a time so each gets my attention properly.
Common questions
Most engagements are quoted as a fixed price against a fixed scope, so you're not exposed to an open-ended day rate. For Zimbabwean clients I quote in US dollars; for UK clients in pounds. A website redesign or diagnostic is the most affordable way in; a full system implementation is priced once we've agreed what's in and out. You'll have a number before you commit to anything, and the first call is free.
Better than you'd expect. Harare is only one to two hours ahead of the UK, so we work the same day, in real time — WhatsApp, video calls, and shared documents cover almost everything. Website work is remote by nature. For systems and process engagements, the diagnostic and design work well remotely, and where an engagement needs me in the room, that's built into the scope.
Often, yes. If I believe I can materially improve how your business shows up online, I'd rather show you than tell you — so I build the redesign first and walk you through it working. If you like it, we agree a price and make it yours. If you don't, you've lost thirty minutes and gained some free ideas. It's the same principle I bring to systems work: evidence before promises.
I'm a chartered management accountant, but this practice is consulting rather than compliance — I don't file statutory accounts or tax returns. What I do is fix the systems and processes that produce your numbers, and I work happily alongside your existing accountant or bookkeeper. In most cases they'll thank you for it.
Almost certainly not. If you have customers, staff and a bank account, you're big enough. The businesses that benefit most are the ones that have grown past what spreadsheets, goodwill and one very tired administrator can hold together — but haven't yet been given the time or help to design things properly.
No. I'm not a reseller and I take no referral fees, which means my advice on which system you should buy is genuinely independent. Sometimes the right answer is that you don't need new software at all — just a better process around the one you already have.
Send me a short note about what's not working, or book a 30-minute call. I'll tell you honestly whether it's something I can help with, and if it isn't, I'll usually be able to point you somewhere better.
Get in touch
A free 30-minute call, no pitch deck. Tell me what's frustrating you and I'll tell you what I'd look at first — whether or not you go on to work with me. WhatsApp is usually the quickest way to reach me.